Mercure Wigan Oak

ex. The Wigan Oak Hotel

Orchard Street, Wigan, United Kingdom, WN1 3SSshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  169 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

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Overview

The 3-star Mercure Wigan Oak places guests abount 24 km from Southport Air Show.

The hotel is in a shopping area of Wigan. Turnpike Gallery is 10 km away.

A theater, an art gallery and a church are set within walking distance.

Liverpool John Lennon airport is about 35 minutes by car.

Rooms

The guestrooms are fitted with climate control and an iron with ironing board.

Eat & Drink

Horse and jockey are 10 minutes walking distance from Mercure Wigan Oak.

All visitors are offered a full breakfast for a fee. 

Services

Guests can take advantage of 24-hour front desk, 24-hour room service and wedding services.

Relax

The grand property offers umbrellas and towels on the beach.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   88.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Coffee shop

Swimming pool
Laundry
TV

Flat-screen TV

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Swimming pool
  • Sun loungers
  • Umbrellas
  • Garden area
  • Leisure/ TV room

Room view

  • City view

Room features

  • Air conditioning
  • Central heating
  • Connecting rooms
  • Living room
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 14 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
The Drumcroon GalleryThe Drumcroon Gallery2700 ft
Wigan Parish ChurchWigan Parish Church1700 ft
Rileys American Pool & Snooker ClubRileys American Pool & Snooker Club400 ft
Gala BingoGala Bingo1000 ft
King's AmusementsKing's Amusements1400 ft
Rumble TumbleRumble Tumble2700 ft
The Brass Band ArchiveThe Brass Band Archive1400 ft
Wigan Pier 'The Way We Were' MuseumWigan Pier 'The Way We Were' Museum2300 ft
Wigan Little TheatreWigan Little Theatre3300 ft
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JJB Soccer DomeJJB Soccer Dome5000 ft
Empire cinemasEmpire cinemas1.2 mi
Empire WiganEmpire Wigan1.2 mi
Play Palace AmusementsPlay Palace Amusements2.2 mi
Top SpotTop Spot2.2 mi
No Limit Norfolk LtdNo Limit Norfolk Ltd2.4 mi
Amf BowlingAmf Bowling2.7 mi
Borsdane WoodBorsdane Wood2.5 mi
Mill At The PierMill At The Pier4000 ft
Theatre RoyalTheatre Royal7.2 miCorporation Street, St Helens
The World of GlassThe World of Glass8.1 miChalon Wayy East Chalon Wayy East, St Helens, Merseyside, England
Botany BayBotany Bay8.3 miCanal Mill Botany Bay Botany Brow
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Getting around
Airports
Liverpool John Lennon (LPL)17.5 mi
Manchester (MAN)19.8 mi
Bus
Bus stop4.2 mi
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Reviews
7.4
Very goodBased on  169  reviews

Rating by category:

8.0
Service
  • 7.4
    Very good

    Clean room, quite, and located right beside town centre

    Wigan Oak boasts WiFi and it has WiFi. In 2012 WiFi is by far the most important facility but the Wigan Oak system is pathetic. I had to wait until day 2 to get a code from reception - then every time I left the hotel I had to type in the long code and long password to re-enter the system. I take this as deliberate unhelpfulness and obstruction - planned to reduce the business level in the hotel so that it will fail and close down - and I detest not understanding why this is the aim of an otherwise v convenient hotel. Secondly - breakfast seemed to have plenty of staff and no one in charge. I asked for HOT tea and was brought warm tea. No cup and no milk, and I got these off another table while staff watched. Suggestion - eliminate all your Wifi codes and make it available freely and easily.

  • 9.2
    Superb

    The hotel was well located,clean,comfortable with friendly staff. Room facilities were good & the price was excellent. Would recommend to anyone requiring a good quality hotel at a good price

    Bar & restaurant a bit overpriced.plenty of reasonably priced places to eat within a couple of minutes walk

  • 9.0
    Superb

    The bathroom floor being tiled, it was extremely cold when on bare feet . Perhaps one or two bathroom mats would help!

  • 7.0
    Very good

    The attention and courtesy given by the maitre in the restaurant was excellent.

    I found that the menu range was limited and rather expensive, the breakfast I thought was especially expensive.

  • 7.4
    Very good

    Central to the town center.Room was of a good size and clean,Housekeeping staff were very helpful.

    On arrival the reception tried to charge £13.95 for breakfast ,until it was pointed out that it was in the price of the room,the young girl was Polish and did not understand until I showed her my booking paper work.Saturday morning breakfast was cold and they was not enough staff too cope with the amount of guest's staying in the hotel.The Bar area is not very big for the amount of guests the Hotel can hold.They was a wedding saturday night ,while waiting for my taxi they was nine children running wild in the Bar area,this was about eight o clock the area was not big as it was ,it was like been in a Kids play center.Very disapointing.Sunday booking out ,was been over charged for two extra breakfast's,again i produced my booking paper work.

  • 7.8
    Fabulous

    Good hotel, friendly hotel, good location

  • 10.0
    Exceptional

    Staff were very friendly and polite Good food,clean rooms and a really good atmosphere.

  • 7.8
    Fabulous

    Location in the centre of wigan with good, secure and free car park. Hotel rooms were above the average and well presented.

    Restaurant menu could have offered a larger choice.

  • 5.0
    Guest rating

    The room i asked for was none smoking however the room i was given had been used several times by smokers so much so i could not unpack at the whole room and corridoors had a horrible stale smoke smell.

  • 10.0
    Exceptional

    Value for money was amazing. The food was top notch and staff couldn't of been more helpful. Would recommend to anyone xx

  • 7.0
    Very good

    Staff very responsive helpful and friendly

    Very cold in room on arrival Hair dryer not working

  • 7.4
    Very good

    The room was very clean, inviting & comfortable. I have never had such a good nights sleep at a hotel, the bed was fantastic. The location is within walking distance of town, was easy to find & had good parking facilities.

    As comfortable as it was, the room or the hotel didn't offer anything that a budget hotel offers & therefore the price for the hotel I think was slightly too high.

  • 9.2
    Superb

    The beds were very large & comfortable. Nice modern bathrooms. The reception & bar staff were friendly & accomodating. Free parking. Late checkout time.

    The breakfasts are rather expensive and can be obtained for a quarter of the cost at the local Weatherspoons pub.

  • 7.4
    Very good

    The staff are friendly and efficient. The free WiFi throughout the hotel is a bonus as some hotels restrict this to the lounge areas. Rooms are smart and modern.

    In view of the fact that breakfast is available at various places (supermarket/cafe) nearby, at a ,lower price, I feel that including breakfast in all room rates would be a good idea.

  • 5.4
    Guest rating

    Very comfortable beds - beats most 3 stars and some 4 Star offerings in the area of Wigan / Bolton Would recommend but look at dislikes

    Dont like car compound makes you feel as though in a unsafe area tried to order a sandwich gave up after 30 mminutes, staff fianlly came back to me after 90 minutes to ask if I still wanted it this was at 13:00 (Daytime) dont like the fact that they dont just take an inmprint of your plastic awaiting exit before collecting any money - they tried to tie up twice the value of roomcosts so we paid for room and charged nothing to our account - most hotels now only take an imprint without yting up funds which take upto a week to get back untied when you leave

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Highlights
7
Very goodBased on  169 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 14 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Liverpool John Lennon (LPL)17.5 mi
Manchester (MAN)19.8 mi
Bus
Bus stop4.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room